Outside Sales Representative

Hello prospective employee, we appreciate you taking the time to learn about Farwest and this Outside Sales Representative position!
About Farwest:
Farwest Steel Corporation has been the preeminent metal solutions choice within the greater Western United States since 1956. Farwest’s products and services offer customers the ability to consolidate many suppliers into one effective solution. We have over 600 employees located in 7 Western States.
As a company, Farwest strives to offer our employees a safe, innovative, creative, fun, diverse and team-based atmosphere that supports our vision: to be the preeminent metal solutions provider in the Western United States. Our goal is to create a performance-based culture staffed with highly motivated and satisfied employees
Benefits:
- Benefits include: Medical, Dental, Vision, LTD, FSA, HRA, HSA, EAP, company paid Life Insurance & STD, and 401K with 3.5% Match
- We offer full benefits with options to suit everyone
- Up to a $30,000 annual bonus based on territorial net sales revenue
- Tuition reimbursement and career development opportunities
- Compensation will be based on knowledge, skills, and ability
About this position:
As a condition of employment, all applicants are required to pass a pre-employment drug screen and background check. Farwest adheres to federal regulations in regard to drug-testing, which includes THC. Pre-employment drug screen and background check must be completed, post offer of employment. Farwest participates in E-Verify and we confirm each candidate’s eligibility to legally work in the US.
Job Type: Full Time, Onsite
Schedule: Monday - Friday, with limited after hours and weekends as required
Starting Wage: $68,000 - $92,000, depending on experience
Territory Boundaries: Stockton to the San Francisco Bay and surrounding cities
Farwest’s Stockton location, seeks a driven and dependable individual to join their team as Outside Sales representative. In this role, you will drive sales growth by providing tailored service solutions and product offerings from all divisions of Farwest Steel. This role is responsible for managing customer relationships through prompt and accurate quoting, order processing, and proactive communication. By leveraging deep product knowledge and cross-departmental collaboration, the Outside Sales Representative ensures exceptional customer satisfaction, maximizes business opportunities, and supports the overall success of the sales team.
Key Responsibilities for this role include:
- Sales & Customer Relationship Management
- Grow sales volume and market share in the assigned territory.
- Build strong partnerships with the existing customer base, focusing on increasing customer profitability and deepening the relationship beyond transactions.
- Expand value-added services through vertical integration and supply programs.
- Actively seek and educate new accounts on Farwest’s services and capabilities.
- Customer Service & Internal Coordination
- Receive and process incoming customer calls, quotes, and orders.
- Review customer specifications to ensure accurate pricing and fulfillment.
- Maintain knowledge of current inventory across all Farwest divisions.
- Communicate with the warehouse, operations, credit, and inside sales teams to ensure satisfaction and order accuracy.
- Follow up with customers regarding pricing, quality, and delivery.
- Strategic Market Development
- Analyze existing supply chain issues and develop tailored solutions to support customer operations.
- Collaborate closely with Inside Sales to optimize service and elevate the customer experience.
- Research competitors to identify strategic opportunities to increase market share.
- Provide market information to customers to help guide their business decisions.
- Problem Solving & Partnership Management
- Actively engage in solving issues with internal teams and customers.
- Assume responsibility for clear and prompt communication across all phases of service delivery.
Minimum Qualifications:
- Previous sales experience in steel, manufacturing, or a related field.
- Strong knowledge of steel products through service centers, fabrication shops, mills, or manufacturing environments.
- High school diploma or GED.
- Valid driver’s license.
- Familiarity with computers and sales performance tracking tools.
- Solid mathematical skills.
Preferred Qualifications
- BA/BS in Business, Communications, or a related field.
- Experience reading and understanding blueprints.
- Experience with data entry and use of Microsoft Office applications (Word, Excel, Outlook).
- Proficiency in professional telephone and customer service techniques.
Professional Competencies
- Strong written and verbal communication skills.
- Ability to work independently and in a team-oriented environment.
- Professional, courteous demeanor with both customers and colleagues.
- High attention to detail and adaptability in various social and business settings.
Location Requirement
- Candidate must live within the assigned territory or be willing to relocate.
Farwest is an Equal Opportunity Employer & Drug Free Workplace. Join a growing, dynamic company with operations across the western US! Learn more at www.farweststeel.com/careers
Click "Apply Now" to submit your job application.
Work Opportunity Tax Credit
Farwest Steel Corporation & Affiliates participate in the Work Opportunity Tax Credit program. ADP Tax Credits administers this program on our behalf. It is vital that you follow the steps listed below in order for the tax credits to be processed. We appreciate your cooperation.
Questionnaire Instructions
- Open https://tcs.adp.com/screen/index.html?cc=farweststeel
- Note: To change the language on screen please select a language from the dropdown box
- Click on Continue to begin
- Please answer each question
- Eligible candidates will be asked to Click Finish and Electronically Sign to complete the interview.
- Ineligible candidates will be asked to click Continue to finish the interview. You will not be asked to electronically sign.
*ADP will contact WOTC-eligible new hires via email or text to request proof of age or address documentation, when needed.