Inside Sales Trainee

Eugene, OR

Full Time

Inside Sales/Office

Entry Level

Hello prospective employee, we appreciate you taking the time to learn about Farwest and this Inside Sales Trainee position!

About Farwest:
Farwest Steel Corporation has been the preeminent metal solutions choice within the greater Western United States since 1956. Farwest’s products and services offer customers the ability to consolidate many suppliers into one effective solution. We have over 600 employees located in 7 Western States.

As a company, Farwest strives to offer our employees a safe, innovative, creative, fun, diverse and team-based atmosphere that supports our vision: to be the preeminent metal solutions provider in the Western United States. Our goal is to create a performance-based culture staffed with highly motivated and satisfied employees

Benefits:

Benefits include: Medical, Dental, Vision, LTD, FSA, HRA, HSA, EAP, company paid Life Insurance & STD, and 401K with 3.5% Match
Company issued laptop
We offer full benefits with options to suit everyone
Incentive based on corporate performance, based on net sales revenues.
Tuition reimbursement and career development opportunities
Compensation will be based on knowledge, skills, and ability

About this position:
As a condition of employment, all applicants are required to pass a pre-employment drug screen and background check. Farwest adheres to federal regulations in regard to drug-testing, which includes THC. Pre-employment drug screen and background check must be completed, post offer of employment. Farwest participates in E-Verify and we confirm each candidate’s eligibility to legally work in the US.

Job Type: Full Time, Onsite
Schedule: Monday - Friday, 8:00AM - 5:00PM
Starting Wage: $20.00 - $30.00, depending on experience

Farwest’s Inside Sales team seeks a motivated and dependable individual to join their Eugene Corporate team as an Inside Sales Trainee. In this role, you will learn the foundational skills of Farwest’s inside sales process, including how to create customer quotes, enter and manage orders, and provide accurate information on product availability, pricing, and lead times. You will gain exposure to all divisions of Farwest Steel Corporation while developing the ability to deliver excellent customer service and build strong professional relationships.

Key Responsibilities for this role include:

Learn how to develop customer quotes and convert them to orders by verifying inventory levels, pricing accuracy, and service requirements.
Assist the Inside Sales team with overflow requests, will calls, and drawings for large projects.
Learn and apply techniques for educating customers on Farwest’s full range of services, capabilities, and inventory offerings across all divisions.
Develop the ability to provide timely and professional follow-up on all quotes and orders, including feedback on pricing, quality, and delivery.
Coordinate with the Credit Department to confirm customer account status when processing high-value or rush orders.
Track and acknowledge any changes to customer orders, verifying revisions for accuracy and completeness.
Collaborate with internal departments including Purchasing, Operations, and Shipping - to ensure customer requirements are met.
Maintain professional and courteous communication with both internal and external stakeholders.

Minimum Qualifications:

High school diploma required
associate or bachelor’s degree in Business, Sales, or a related field preferred.
Prior sales, customer service, or steel industry experience preferred but not required.
Strong communication and professional telephone skills.
Excellent listening, note-taking, and follow-up abilities.
Strong computer proficiency, including Microsoft Office (Excel, Outlook, Word).
Ability to perform accurate mathematical calculations and interpret written and verbal instructions.
Demonstrated ability to work collaboratively in a team environment.
Professional demeanor and adaptability in a variety of customer and office settings.

Farwest is an Equal Opportunity Employer & Drug Free Workplace. Join a growing, dynamic company with operations across the western US! Learn

Click "Apply Now" to submit your job application.

Work Opportunity Tax Credit
Farwest Steel Corporation & Affiliates participate in the Work Opportunity Tax Credit program. ADP Tax Credits administers this program on our behalf. It is vital that you follow the steps listed below in order for the tax credits to be processed. We appreciate your cooperation.

Questionnaire Instructions

Open https://tcs.adp.com/screen/index.html?cc=farweststeel
Note: To change the language on screen please select a language from the dropdown box
Click on Continue to begin
Please answer each question
Eligible candidates will be asked to Click Finish and Electronically Sign to complete the interview.
Ineligible candidates will be asked to click Continue to finish the interview. You will not be asked to electronically sign.

*ADP will contact WOTC-eligible new hires via email or text to request proof of age or address documentation, when needed.

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Inside Sales Trainee

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